Using JRNI
Appointments
Creating and managing bookings via Call Center
Personal Booking Links
Locating bookings and customers
Resolving conflicting shift patterns
Locations overview
Creating pre and post appointment questions
Changing the staff member or resource on an upcoming booking
Adding attendees to existing and upcoming bookings
Rescheduling and canceling bookings
Blocking out time on the calendar
Creating appointment bookings
Calendar overview
Parent and Child level overview
Using Check In for appointments
Staff
Editing and removing staff members
Configuring availability by method
Creating staff members
Creating and managing staff availability
Creating availability for multi-location staff
Services
Creating and editing Services
Private services
Categories
Configuring the reservation workflow
Creating service schedules
Resources
Analytics
All Dashboards
Using the Capacity Dashboard
Using the Basic Dashboard
Using the Event Dashboard
Using the Conversion Dashboard
Using the HQ Dashboard
Using the Appointment Dashboard
Using the lead time dashboard
Insight Hub *New*
Creating dashboards
Creating Your First Dashboard - Format Tab Section Overview
Creating Your First Dashboard - Simple Steps
Creating Your First Dashboard - Interactive Elements Overview
Creating Your First Dashboard - Chart Components Overview
Creating Your First Dashboard - Data Tab Overview
Features
The new jrni Insight Hub
Creating your own Reports
Analytics overview
Google Analytics - New Customer Journeys
Setting up KPI targets and alerts
Drilling down into your data
Using Table Calculations
Filtering Dashboard and Report data
Creating and modifying a Dashboard
Sending, scheduling, and downloading Reports/Dashboards
Exploring the library of Dashboards and Reports
Booking journeys
Multi Service Journeys (Appointments)
How to use iframes
How to deeplink into booking journeys
Direct Links
*New* Journey builder
*New* Customer Journeys
Customer Journeys
Appointment automation
Queuing
Overview of the Concierge page
Setting up a virtual queue
Overview of JRNI Virtual Queuing
Setting up and managing a display board
Managing live queues via the Concierge page
How customers can join a live queue
Events
Events setup and config
Event journeys
Events Staff Experience
Events Bulk Import
*New* Event landing page builder
Branding
Business info
How to translate your content
Account Settings & Administration
Understanding user roles and permissions
How to reset or update your JRNI password
Creating and managing user access
Connectors & API
Calendar
Video
CRM
Salesforce
Guide to Salesforce Integration with JRNI
Add BookingBug updates to Chatter
Set up a booking journey in Salesforce
Manage user permissions and profiles
Use Studio inside Salesforce
Standard and Custom object mapping
Link JRNI staff to Salesforce users
Map customers, appointments and events
Set up the data sync
Integrating with Yext for JRNI Appointments
Release notes
V8.10 - V8.11 (March 2025)
V8.8 - V.8.9 (February 2025)
V8.6 - V8.7 (January 2025)
V8.30 -V8.40 (November 2024)
V8.50 (December 2024)
V8.20 (October 2024)
V8.00-V8.10 (September 2024)
V7.55-V7.57 (August 2024)
V7.54 - V7.55 (July 2024)
V7.52-V7.53 (June 2024)
V7.49-V.51(May 2024)
V.7.47-V.7.48 (April 2024)
V.7.46 - V7.47 (March 2024)
V.7.45 (February 2024)
V7.42 - V.7.44 (January 2024)
V7.41.0 (Dec 14 2023)
V7.40.0 (December 11 2023)
V7.39.0 (December 1 2023)
V7.38.0 (November 20 2023)
V7.37.0 (Nov 7 2023)
V7.36.0 (Oct 30 2023)
V7.35.0 (Oct 18 2023)
V7.34.0 (Oct 13 2023)
V7.33.0 (Sep 28 2023)
V7.32.0 (Sep 28 2023)
V7.31.0 (Sep 20 2023)
V7.30.0 (Sep 20 2023)
V7.29.0 (Sep 7 2023)
V7.28.0 (Aug 29 2023)
V7.27.0 (Aug 29 2023)
V7.26.0 (Aug 20 2023)
V7.25.0 (Aug 9 2023)
V7.24.0 (Aug 9 2023)
V7.23.0 (July 31 2023)
V7.22.0 (July 24 2023)
V7.21.0 (July 18 2023)
V7.20.0 (July 5 2023)
V7.19.0 (June 29 2023)
V7.18.0 (June 26 2023)
V7.17.0 (June 14 2023)
V7.1.0 (March 6 2023)
V7.2.0 (March 8 2023)
V7.0.0 (February 9 2023)
V7.16.0 (June 8 2023)
V7.15.0 (June 1 2023)
V7.14.0 (June 7 2022)
V7.11.0 (April 24 2023)
V7.10.0 (April 20 2023)
V7.9.0 (April 12 2023)
V7.8.0 (April 5 2023)
V7.7.0 (March 30 2023)
V7.6.0 (March 29 2023)
V7.5.1 (March 20 2023)
V7.5.0 (March 16 2023)
V7.4.0 (March 11 2023)
V7.3.0 (March 9 2023)
- All Categories
- Using JRNI
- Analytics
- Insight Hub *New*
- The new jrni Insight Hub
The new jrni Insight Hub
Updated
by JRNI

📊 Introducing the jrni Insight Hub
What is the Insight Hub?
The Insight Hub is our new embedded analytics tool that brings all your dashboards into one place — directly inside Studio. That means no more jumping between tools or opening new browser tabs to find the metrics that matter.
For customers who don’t use Studio, the Insights Hub is still fully accessible via a separate standalone URL, ensuring you can access your insights wherever and however you work.
Why You'll Love the new Insight Hub
🔍 Faster, Cleaner Insights Right Inside the Product
No more switching between tools or waiting for reports to load. Your key dashboards are now right where your work happens — directly within Studio.
🧠 Intuitive & Easy to Use — No Training Required
The new Insight Hub is made for everyone — not just analysts. Easily filter, explore, and understand your data without writing a single line of SQL.
⚡ Lightning-Fast Performance
Tired of slow, clunky dashboards? So were we. The new Insight Hub is fast, optimized for all devices, and gets out of your way so you can focus on your work.
🔧 Custom Views, Easy Sharing
Save custom filters, export your data, or share key insights — all from one place. No more support tickets, no more red tape.
🔄 Always Up to Date
The data is pulled directly from live data sources, so you’ll never wonder if your report is out of date.
🎨 A More Beautiful, Streamlined Experience
No more awkward interfaces. The Insight Hub is built to feel like a natural part of the Studio experience — no tabs, no redirects, just insights.
🏷️What Happens to Pricing Tiers?
Good news: your current pricing stays exactly the same.
- Essentials customers will continue to get access to all standard out-of-the-box dashboards right inside the Insights Hub.
- Plus customers will get everything in Essentials plus access to the Report Builder, a powerful tool that lets you build completely custom dashboards and reports on your own.
🔄 Smooth, No-Stress Transition
There’s nothing you need to do. All of your existing dashboards and data will be carried over as-is — nothing will be lost.
We’re working behind the scenes to ensure everything transfers smoothly. If you’ve created custom dashboards in the past, we’ll manually rebuild them for you by the end of the year.
Summary
The new Insight Hub is a faster, more powerful, and beautifully integrated analytics experience — giving you real-time insights without breaking your workflow. Whether you're building reports or just need to check key metrics, it’s all now built right into Studio (or accessible via URL if you're not a Studio user).
Need help or have feedback? Contact support or your CSM for more infos and timelines