Analytics
Analytics overview
Get full insight into JRNI's analytics and reporting capabilities.
Creating your own Reports
Use JRNI Analytics Plus to gain control of your data by creating and customizing your own reports.
Google Analytics - New Customer Journeys
Our new Customer Journeys allow the tracking of data into your Google Analytics 4 account. This guide explains what data will be collected and how you can set up the link to your GA4. When you add yo…
Using the lead time dashboard
What is the lead time dashboard? The lead time report provides valuable insight into the lead time (or wait) for a specific service and location. The report shows the name of the location, the name o…
Using the Appointment Dashboard
Use the Appointment Dashboard to understand performance of appointments in a specific region/location.
Using the HQ Dashboard
Use the HQ Dashboard to gain an overview of performance across your locations.
Setting up KPI targets and alerts
Create and set your own KPIs, targets and alerts on existing reports.
Drilling down into your data
Explore another layer of data and understanding, by drilling further into your data.
Using Table Calculations
Use Table Calculations to create your own metrics, and gather even more meaningful insights from your data.
Filtering Dashboard and Report data
Use JRNI Analytics filters to focus on the data you're most interested in.
Creating and modifying a Dashboard
Use JRNI Analytics Plus to create your own dashboards, or modify existing ones, to better reflect your reporting needs.
Sending, scheduling, and downloading Reports/Dashboards
Send, schedule or download reports and dashboards to share with others.
Exploring the library of Dashboards and Reports
Explore the JRNI Analytics template library of Dashboards and Reports.
Using the Conversion Dashboard
Use the Conversion dashboard to understand which of your stores, services, and staff are contributing the most to your revenue growth.
Using the Event Dashboard
Use the Event Dashboard to understand performance of events in a specific region/location.
Using the Basic Dashboard
Use JRNI Analytics Basic to get a snapshot of key metrics for your business.
Using the Capacity Dashboard
The Capacity Dashboard displays an overview of bookable capacity across your business, including staff capacity by region or branch/store.
