Using JRNI

Appointments

Create, reschedule, or cancel bookings, manage staff schedules, and enhance the booking experience. We’ve got all the tools you need to deliver 1:1 experiences your customers won’t forget.

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14 articles by 1 author

Staff

You can’t offer personalized experiences without staff! Add, edit, and enable/disable the bookable staff members who deliver exceptional experiences to your customers.

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5 articles by 1 author

Services

What type of experiences are you offering? Your services are the experiences that can be booked by customers and delivered by staff. Create, customize, and manage these to showcase the value you deliver.

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4 articles by 2 authors

Resources

Utilizing resources to enhance the experience? From meeting rooms to styling suites, create and manage bookable resources to be available alongside your staff and services.

Analytics

Discover, download, and share JRNI’s out-of-the-box dashboards and reports - or, if you’re a real data junkie, get fancy by building your own.

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17 articles by 2 authors

Booking journeys

Learn all about how booking journeys are set up and how you can customise them.

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4 articles by 1 author

Appointment automation

Run personalized email campaigns to reach a broader audience of customers, resulting in increased appointment bookings. Our AI-powered assistant elevates customer engagement by suggesting the most suitable appointment slots and promptly responding to customer inquiries.

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1 article by 1 author

Virtual Queuing

Create one or multiple virtual queues, manage wait lines, and keep display boards updated in real-time. Nobody likes to wait, but JRNI can make the process as frictionless as possible for your customers.

Events

JRNI Events is our solution for one-to-many engagements. Create, configure and manage bookable events and your attendees. You can also build your own events landing page.

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5 articles by 2 authors

Branding

All things branding can be found here. Find out how to fully customize the customer journeys for a consistent booking experience that reflects your unique brand identity.

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1 article by 1 author

How to translate your content

Learn how to add and manage translations for any custom content that is visible to your staff and/or customers.

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