Using JRNI


Create, reschedule, or cancel bookings, manage staff schedules, and enhance the booking experience. We’ve got all the tools you need to deliver 1:1 experiences your customers won’t forget.

author avatar
14 articles by 1 author


You can’t offer personalized experiences without staff! Add, edit, and enable/disable the bookable staff members who deliver exceptional experiences to your customers.

author avatar
5 articles by 1 author


What type of experiences are you offering? Your services are the experiences that can be booked by customers and delivered by staff. Create, customize, and manage these to showcase the value you deliver.

author avatar author avatar
4 articles by 2 authors


Utilizing resources to enhance the experience? From meeting rooms to styling suites, create and manage bookable resources to be available alongside your staff and services.


Discover, download, and share JRNI’s out-of-the-box dashboards and reports - or, if you’re a real data junkie, get fancy by building your own.

author avatar author avatar
17 articles by 2 authors

Booking journeys

Learn all about how booking journeys are set up and how you can customise them.

author avatar
4 articles by 1 author

Appointment automation

Run personalized email campaigns to reach a broader audience of customers, resulting in increased appointment bookings. Our AI-powered assistant elevates customer engagement by suggesting the most suitable appointment slots and promptly responding to customer inquiries.

author avatar
1 article by 1 author

Virtual Queuing

Create one or multiple virtual queues, manage wait lines, and keep display boards updated in real-time. Nobody likes to wait, but JRNI can make the process as frictionless as possible for your customers.


JRNI Events is our solution for one-to-many engagements. Create, configure and manage bookable events and your attendees. You can also build your own events landing page.

author avatar author avatar
5 articles by 2 authors


All things branding can be found here. Find out how to fully customize the customer journeys for a consistent booking experience that reflects your unique brand identity.

author avatar
1 article by 1 author

How to translate your content

Learn how to add and manage translations for any custom content that is visible to your staff and/or customers.