V8.15-V.8.16 (August 2025)

JRNI Updated by JRNI

JRNI Release Notes V8.15-V.8.16 August 2025

Platform
  • Deleted some API endpoints for enhanced security
  • Merged multiple api calls in the jrni BE to aid in debugging
  • Fixed an issue around failed email deliveries do the sender parameter string having a missing or empty string

Customer Journey
  • Fixed some further accessibility issues where on the events booking journey not all elements were read out in an optimal manner when using a screenreader
Studio

📊We have launched our new Analytics Solution the jrni Insights Hub! All previous reports and dashboards will be seamlessly available whilst making it easier to create custom reports, offering you an easier and more user friendly experience and most importantly being a section embedded into Studio to make it easier accessible. Whilst the first release is accessible to only a few customers in beta, we will gradually migrate all customers.

  • Made some fixes to ensure the person minutes are calculated and displayed correctly in the capacity reports in Analytics
  • We have now added the ability to add notes to a booking when a staff books an appointment via Studio, making the process easier and faster
  • A big piece of work was focussed on the new Insights Hub and building out the infrastructure, UIs and dashboards to support this

Queuing
  • Added a loader to the serve now button to enhance UX
  • Removing the staff from a queuer when this one has left the queue or was marked as absent
  • Did some work so that when the user clicked on finish serving in the concierge already, the button is then no longer visible in the agenda page
  • Given a queue has a defined end time (e.g. 5:00 PM),.When the current time reaches or exceeds the queue’s scheduled end time, then the queue toggle in Concierge now automatically shows as "Closed". Staff can still serve any customers currently in the queue or manually add new customers to the queue if needed

How did we do?

V.8.17-V.8.18 (September 2025)

V.8.12 - V8.14 (July 2025)

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