Virtual Queuing

Overview of JRNI Virtual Queuing

Learn how JRNI Virtual Queuing empowers staff to provide a superior waiting experience, while making queuing easy and painless for your customers.

Tara
Updated 1 year ago by Tara

Setting up a virtual queue

Ready to start managing customer queues and reducing wait times? This article walks you through creating your first virtual queue.

Tara
Updated 1 year ago by Tara

Overview of the Concierge page

Concierge is a visitor management system that has been designed to enable simple and efficient queue management, as part of JRNI Virtual Queuing.

Tara
Updated 1 year ago by Tara

Setting up and managing a display board

Display boards are customer-facing and show current queuing customers. They show which customers are being served, queueing waiting to be seen, and how long the approximate wait time is.

Rebekah Richards
Updated 1 year ago by Rebekah Richards

Managing live queues via the Concierge page

The Concierge page is the central hub of JRNI Virtual Queuing, where staff can manage one or more live queues. This article walks through each step of managing a live queue.

Tara
Updated 1 year ago by Tara

How customers can join a live queue

While staff manage virtual queuing through JRNI Studio, see how your customers can join a queue and track their wait time.

Tara
Updated 1 year ago by Tara

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