Using JRNI
Appointments
Creating and managing bookings via Call Center
Personal Booking Links
Locating bookings and customers
Resolving conflicting shift patterns
Locations overview
Creating pre and post appointment questions
Changing the staff member or resource on an upcoming booking
Adding attendees to existing and upcoming bookings
Rescheduling and canceling bookings
Blocking out time on the calendar
Creating appointment bookings
Calendar overview
Parent and Child level overview
Using Check In for appointments
Staff
Editing and removing staff members
Configuring availability by method
Creating staff members
Creating and managing staff availability
Creating availability for multi-location staff
Services
Categories
Creating and editing Services
Configuring the reservation workflow
Creating service schedules
Resources
Analytics
Google Analytics - New Customer Journeys
Using the lead time dashboard
Using the Appointment Dashboard
Using the HQ Dashboard
Setting up KPI targets and alerts
Drilling down into your data
Using Table Calculations
Filtering Dashboard and Report data
Creating your own Reports
Creating and modifying a Dashboard
Sending, scheduling, and downloading Reports/Dashboards
Exploring the library of Dashboards and Reports
Using the Conversion Dashboard
Analytics overview
Using the Event Dashboard
Using the Basic Dashboard
Using the Capacity Dashboard
Booking journeys
How to deeplink into booking journeys
How to use iframes
Direct Links
*New* Journey builder
*New* Customer Journeys
Customer Journeys
Appointment automation
Virtual Queuing
Overview of the Concierge page
Setting up a virtual queue
How customers can join a live queue
Overview of JRNI Virtual Queuing
Managing live queues via the Concierge page
Setting up and managing a display board
Events
Event journeys
Events Staff Experience
Events Bulk Import
Events setup and config
*New* Event landing page builder
Branding
How to translate your content
Account Settings & Administration
Understanding user roles and permissions
How to reset or update your JRNI password
Creating and managing user access
Connectors & API
Calendar
Video
CRM
Salesforce
Guide to Salesforce Integration with JRNI
Add BookingBug updates to Chatter
Set up a booking journey in Salesforce
Manage user permissions and profiles
Use Studio inside Salesforce
Standard and Custom object mapping
Link JRNI staff to Salesforce users
Map customers, appointments and events
Set up the data sync
Integrating with Yext for JRNI Appointments
Release notes
V7.55-V7.57 (August 2024)
V7.54 - V7.55 (July 2024)
V7.52-V7.53 (June 2024)
V7.49-V.51(May 2024)
V.7.47-V.7.48 (April 2024)
V.7.46 - V7.47 (March 2024)
V.7.45 (February 2024)
V7.42 - V.7.44 (January 2024)
V7.41.0 (Dec 14 2023)
V7.40.0 (December 11 2023)
V7.39.0 (December 1 2023)
V7.38.0 (November 20 2023)
V7.37.0 (Nov 7 2023)
V7.36.0 (Oct 30 2023)
V7.35.0 (Oct 18 2023)
V7.34.0 (Oct 13 2023)
V7.33.0 (Sep 28 2023)
V7.32.0 (Sep 28 2023)
V7.31.0 (Sep 20 2023)
V7.30.0 (Sep 20 2023)
V7.29.0 (Sep 7 2023)
V7.28.0 (Aug 29 2023)
V7.27.0 (Aug 29 2023)
V7.26.0 (Aug 20 2023)
V7.25.0 (Aug 9 2023)
V7.24.0 (Aug 9 2023)
V7.23.0 (July 31 2023)
V7.22.0 (July 24 2023)
V7.21.0 (July 18 2023)
V7.20.0 (July 5 2023)
V7.19.0 (June 29 2023)
V7.18.0 (June 26 2023)
V7.17.0 (June 14 2023)
V7.1.0 (March 6 2023)
V7.2.0 (March 8 2023)
V7.0.0 (February 9 2023)
V7.16.0 (June 8 2023)
V7.15.0 (June 1 2023)
V7.14.0 (June 7 2022)
V7.11.0 (April 24 2023)
V7.10.0 (April 20 2023)
V7.9.0 (April 12 2023)
V7.8.0 (April 5 2023)
V7.7.0 (March 30 2023)
V7.6.0 (March 29 2023)
V7.5.1 (March 20 2023)
V7.5.0 (March 16 2023)
V7.4.0 (March 11 2023)
V7.3.0 (March 9 2023)
- All Categories
- Release notes
- V7.49-V.51(May 2024)
V7.49-V.51(May 2024)
Updated
by JRNI
JRNI Release Notes v7.49 - V7.51 May 2024
🔨Improvements
We made improvements to the overall security of the platform, and improved scheduler performance among the usual bug fixes.
🌟New Journey Builder Features
In the journey builder, we added a new setting that allows to toggle the option to add an additional attendee on the personal details step on or off.
We have now also made it possible to edit the confirmation step in the journey builder. To secure personal data it will be possible to toggle on or off if staff or resource names and details should be visible or not.
Moreover, there is now a feature in the journey builder that allows the personal details to be locked down to "read-only" when the customer passes customer details from their system into our journeys.
Besides, we are now supporting automated adaption (km vs miles) of the distances shown when selecting a location, based on the user locale.
✏️ Fixes
Platform
- Added new auth params support/ SSO encryption to further improve security
- Fixed an API issue where extending a queuer that is currently being served in the queue returns the incorrect status for the serving staff
- Removed a condition tied to returning the person_id
- Database migration to add index to updated at and person_id on attendances table
- Data migration of columns to support the new private/disabled services functionality
- Fixed an issue that caused a single day event to turn into a multi-day event when updating the event date and time
- Fixed an issue with the email audit logs not rendering the emails correctly
- Added the staff reference ID to the capacity table in analytics
Studio
- Added configuration for using refs or IDs in direct links if required
- For events, we added a date range to the related services so that the service can be booked for that range only on event registration
- Made some improvements to the bulk importer for events, by making certain unrequired fields optional instead of required
- In the branding theme builder we have made it possible to colour the button to go back in the journey individually, to make sure it is visible on any background colour
Customer journeys
- We have made some tweaks to remove the duration dropdown in the rescheduling journeys in case there is a different price tied to a duration
- When using a personal booking link the staff info tile on top ”You’re booking with… + Staff image” is now shown on all (service, location, calendar) steps of the journey to ensure the customer always knows which staff he/she/they are booking with, which is especially important when using presets
- Fixed an issue where the country code was missing when navigating back to the details page from the availability page
- Made sure the language picker is not shown if only a single language is available
- For the event booking journey, we made sure that the service availability takes a service schedule into account if set