Using JRNI
Appointments
Calendar overview
Creating appointment bookings
Locating bookings and customers
Blocking out time on the calendar
Rescheduling and canceling bookings
Adding attendees to existing and upcoming bookings
Changing the staff member or resource on an upcoming booking
Creating pre and post appointment questions
Using Check In for appointments
Creating and managing bookings via Call Center
Parent and Child level overview
Locations overview
Personal Booking Links
Resolving conflicting shift patterns
Staff
Creating staff members
Editing and removing staff members
Creating availability for multi-location staff
Creating and managing staff availability
Configuring availability by method
Services
Creating and editing Services
Configuring the reservation workflow
Categories
Creating service schedules
Resources
Analytics
Analytics overview
Using the Basic Dashboard
Using the HQ Dashboard
Using the Appointment Dashboard
Using the Event Dashboard
Using the Conversion Dashboard
Using the Capacity Dashboard
Exploring the library of Dashboards and Reports
Sending, scheduling, and downloading Reports/Dashboards
Creating and modifying a Dashboard
Creating your own Reports
Setting up KPI targets and alerts
Filtering Dashboard and Report data
Using Table Calculations
Drilling down into your data
Google Analytics - New Customer Journeys
Using the lead time dashboard
Booking journeys
Appointment automation
Virtual Queuing
Overview of JRNI Virtual Queuing
Setting up a virtual queue
Overview of the Concierge page
Setting up and managing a display board
Managing live queues via the Concierge page
How customers can join a live queue
Events
Branding
How to translate your content
Account Settings & Administration
How to reset or update your JRNI password
Understanding user roles and permissions
Creating and managing user access
Connectors & API
Calendar
Video
CRM
Salesforce
Guide to Salesforce Integration with JRNI
Set up the data sync
Map customers, appointments and events
Link JRNI staff to Salesforce users
Standard and Custom object mapping
Use Studio inside Salesforce
Manage user permissions and profiles
Set up a booking journey in Salesforce
Add BookingBug updates to Chatter
Integrating with Yext for JRNI Appointments
Release notes
V7.23.0 (July 31 2023)
V7.22.0 (July 24 2023)
V7.21.0 (July 18 2023)
V7.20.0 (July 5 2023)
V7.19.0 (June 29 2023)
V7.18.0 (June 26 2023)
V7.17.0 (June 14 2023)
V7.16.0 (June 8 2023)
V7.15.0 (June 1 2023)
V7.14.0 (June 7 2022)
V7.11.0 (April 24 2023)
V7.10.0 (April 20 2023)
V7.9.0 (April 12 2023)
V7.8.0 (April 5 2023)
V7.7.0 (March 30 2023)
V7.6.0 (March 29 2023)
V7.5.1 (March 20 2023)
V7.5.0 (March 16 2023)
V7.4.0 (March 11 2023)
V7.3.0 (March 9 2023)
V7.2.0 (March 8 2023)
V7.1.0 (March 6 2023)
V7.0.0 (February 9 2023)
Table of Contents
- All Categories
- Using JRNI
- Appointments
- Locations overview
Locations overview
Updated
by Rebekah Richards
Locations in JRNI allow you to manage your business at different levels. You can control an individual branch or view and make changes to all of your branches at one time (with parent level access).
How to access locations
Parent level
When you log into your JRNI account, you will be brought to a landing page that lists all of your individual locations. The information here includes the following for each location:
- JRNI ID number (automatically generated by the system)
- Name (the individual location name; for example, Oxford Street)
- Address
- Time zone
- Reference (content that can be used to identify and search a location; for example, a reference to an API like api_ref123)
If you have a long list of locations, you can use the filter functionality to easily search by ID, name, or reference.
At the parent level, you can make changes that will filter down to all individual locations. This is good if certain information (e.g., services provided) is the same throughout all locations.
Logging into a child level location
Find the location you want to log into and select the Login button on the right hand side, which will automatically take you to the Calendar page for that particular location.
From here, you can navigate to all aspects of the location in order to change settings, book appointments, and take more actions that are only applicable to that location.
Switching locations
If you are already logged into a location and wish to switch to another location, follow these steps:
- On any page within JRNI, you can select the drop down location button in the top right hand corner. This will show the name of the location you are currently logged into.
- Select Switch location.

- You can now search for the location you want to switch to, or Administer Parent to go back to the parent-level page that shows a list of all locations.
Related articles
Still have questions?
If you have any further questions about locations, please contact JRNI Customer Support, who will be happy to help.