V8.8 - V.8.9 (February 2025)

JRNI Updated by JRNI

JRNI Release Notes V8.8-V8.9 February 2025

Platform
  • Fixed an issue where a user could update an event instance of the event chain outside of the chain’s start and end date
  • Fixed an issue where the phone number was not getting updated, using admin address api
  • Worked on a few fixes and improvements for the Google Calendar integration
  • For Analytics we are now returning the staff member’s disabled state to the snowflake capacity table

Customer Journey

New: Multi Service Customer Journeys

Multi-Service Bookings allows customers to book multiple appointments at one location in a single journey without needing to start over for each booking. 

This feature streamlines the booking process, saving time and encouraging more appointments to be made in one go. It’s especially useful for bundled or related services, improving customer convenience while driving higher booking volume.

New: Redesigned Payments Journey: A Smoother Checkout Experience

We’ve redesigned the payments workflow to enhance the UX for your end customers. This update is particularly beneficial for customers who are using iframe journeys on their websites.

The new payment workflow provides a cleaner, more intuitive design for easy navigation. It minimises disruptions by reducing pop-ups, offering a more streamlined and uninterrupted experience

Other Customer Journey releases:

  • Ensured that answered (conditional) booking question are saved when editing another service in the multi service booking flow
  • Made some changes to the input of additional attendees (no longer requiring commas or space but simply using enter key) to make it easier to add them
Studio
  • Showing the multi service booking details on the booking profile
  • Added a setting in the journey builder to turn the new Multi-Service feature on or off
  • Made some improvements to the bulk importer like handling duplicate entries
  • Added the option to configure Custom Text for the new payments step as part of the journey builder, also supporting translations
Queueing
  • We are now hiding the "leave queue" button when the queuer is being served
  • Allowing only the roles of Owner, Admin and Manager to close a queue
  • Expanded Slot Visibility: Future bookings and blocks now appear under staff names across all sections (incl custom sections) on the concierge page, except "Unavailable" section
  • We no longer show the "New appointment" button when a service is marked as a queue-only service
  • Fixed an issue where blocks were not showing as expected
  • User and User Plus roles restricted from being able to edit or delete queue configuration
  • Fixed an issue where a staff member got removed and disabled after closing a queue
  • Fixed an issue where long Queuer names would break the UI

How did we do?

V8.10 - V8.11 (March 2025)

V8.6 - V8.7 (January 2025)

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