Using JRNI
Appointments
Calendar overview
Creating appointment bookings
Locating bookings and customers
Blocking out time on the calendar
Rescheduling and canceling bookings
Adding attendees to existing and upcoming bookings
Changing the staff member or resource on an upcoming booking
Creating pre and post appointment questions
Using Check In for appointments
Creating and managing bookings via Call Center
Parent and Child level overview
Locations overview
Personal Booking Links
Resolving conflicting shift patterns
Staff
Creating staff members
Editing and removing staff members
Creating availability for multi-location staff
Creating and managing staff availability
Configuring availability by method
Services
Creating and editing Services
Configuring the reservation workflow
Categories
Creating service schedules
Resources
Analytics
Analytics overview
Using the Basic Dashboard
Using the HQ Dashboard
Using the Appointment Dashboard
Using the Event Dashboard
Using the Conversion Dashboard
Using the Capacity Dashboard
Exploring the library of Dashboards and Reports
Sending, scheduling, and downloading Reports/Dashboards
Creating and modifying a Dashboard
Creating your own Reports
Setting up KPI targets and alerts
Filtering Dashboard and Report data
Using Table Calculations
Drilling down into your data
Google Analytics - New Customer Journeys
Using the lead time dashboard
Booking journeys
Appointment automation
Virtual Queuing
Overview of JRNI Virtual Queuing
Setting up a virtual queue
Overview of the Concierge page
Setting up and managing a display board
Managing live queues via the Concierge page
How customers can join a live queue
Events
Branding
How to translate your content
Account Settings & Administration
How to reset or update your JRNI password
Understanding user roles and permissions
Creating and managing user access
Connectors & API
Calendar
Video
CRM
Salesforce
Guide to Salesforce Integration with JRNI
Set up the data sync
Map customers, appointments and events
Link JRNI staff to Salesforce users
Standard and Custom object mapping
Use Studio inside Salesforce
Manage user permissions and profiles
Set up a booking journey in Salesforce
Add BookingBug updates to Chatter
Integrating with Yext for JRNI Appointments
Release notes
V7.23.0 (July 31 2023)
V7.22.0 (July 24 2023)
V7.21.0 (July 18 2023)
V7.20.0 (July 5 2023)
V7.19.0 (June 29 2023)
V7.18.0 (June 26 2023)
V7.17.0 (June 14 2023)
V7.16.0 (June 8 2023)
V7.15.0 (June 1 2023)
V7.14.0 (June 7 2022)
V7.11.0 (April 24 2023)
V7.10.0 (April 20 2023)
V7.9.0 (April 12 2023)
V7.8.0 (April 5 2023)
V7.7.0 (March 30 2023)
V7.6.0 (March 29 2023)
V7.5.1 (March 20 2023)
V7.5.0 (March 16 2023)
V7.4.0 (March 11 2023)
V7.3.0 (March 9 2023)
V7.2.0 (March 8 2023)
V7.1.0 (March 6 2023)
V7.0.0 (February 9 2023)
Table of Contents
- All Categories
- Using JRNI
- Appointments
- Blocking out time on the calendar
Blocking out time on the calendar
Updated
by Rebekah Richards
With JRNI you can block out the time of individual members of staff on the calendar. This will make this slot unavailable for bookings for the selected member or staff.
Learn how to do this to keep the booking experience streamlined.
Blocking Time
- Log into your JRNI account and into a location.
- Click Calendar from the left hand section under Home.
- Depending on your access level, you will see your own calendar or a calendar of multiple staff members.
- Select a time slot in the calendar and in the pop up that appears, use the Block time option.

- Fill in the details:
- Staff member: Check that the staff member is correct, you can use the search bar to find another staff member if necessary.
- You can block out the full day by checking the tick box underneath the Staff Member.
- Start date and time: Specify the date and time you wish time blocking to start.
- End date and time: Specify the date and time you wish time blocking to end.
- Provide more details: Add a brief description about why the time is being blocked out (e.g., Diana is on holiday).
- The blocked time will then appear on the calendar that states the staff member and details of why the time is blocked out.
Blocking multiple days
To block out multiple days, view the calendar in Week view and select a time period across the days you wish to block out and select Block time (e.g., select from 9am on Monday to 4pm on Wednesday across the calendar).
It will then present the same time blocking options as described in the previous section. Fill these out accordingly and select Block time.
Editing or removing blocked time
You may want to go back to blocked out time to edit or remove it. This can be done quickly and easily.
Editing blocked time
Select the blocked out time box and choose Edit Block from the options.
It will then bring back the form that appears at initial booking. Amend the necessary details (time, date, etc.) and click Edit Block to save the changes. The changes should then appear on the calendar shortly after.
Removing blocked time
If you wish to remove the blocked time completely, click on the blocked time as stated above and instead click Remove block. You will then be asked if you are sure you want to remove the block; select Yes or No.
If Yes is selected, the calendar will update automatically and the time will be available again for bookings.
Still have questions?
If you have any further questions about blocking out time on the calendar, please contact JRNI Customer Support, who will be happy to help.