Using JRNI
Appointments
Creating and managing bookings via Call Center
Personal Booking Links
Locating bookings and customers
Resolving conflicting shift patterns
Locations overview
Creating pre and post appointment questions
Changing the staff member or resource on an upcoming booking
Adding attendees to existing and upcoming bookings
Rescheduling and canceling bookings
Blocking out time on the calendar
Creating appointment bookings
Calendar overview
Parent and Child level overview
Using Check In for appointments
Staff
Editing and removing staff members
Configuring availability by method
Creating staff members
Creating and managing staff availability
Creating availability for multi-location staff
Services
Creating and editing Services
Private services
Categories
Configuring the reservation workflow
Creating service schedules
Resources
Analytics
Creating your own Reports
Analytics overview
Google Analytics - New Customer Journeys
Using the lead time dashboard
Using the Appointment Dashboard
Using the HQ Dashboard
Setting up KPI targets and alerts
Drilling down into your data
Using Table Calculations
Filtering Dashboard and Report data
Creating and modifying a Dashboard
Sending, scheduling, and downloading Reports/Dashboards
Exploring the library of Dashboards and Reports
Using the Conversion Dashboard
Using the Event Dashboard
Using the Basic Dashboard
Using the Capacity Dashboard
Booking journeys
Multi Service Journeys (Appointments)
How to use iframes
How to deeplink into booking journeys
Direct Links
*New* Journey builder
*New* Customer Journeys
Customer Journeys
Appointment automation
Queuing
Overview of the Concierge page
Setting up a virtual queue
Overview of JRNI Virtual Queuing
Setting up and managing a display board
Managing live queues via the Concierge page
How customers can join a live queue
Events
Events setup and config
Event journeys
Events Staff Experience
Events Bulk Import
*New* Event landing page builder
Branding
Business info
How to translate your content
Account Settings & Administration
Understanding user roles and permissions
How to reset or update your JRNI password
Creating and managing user access
Connectors & API
Calendar
Video
CRM
Salesforce
Guide to Salesforce Integration with JRNI
Add BookingBug updates to Chatter
Set up a booking journey in Salesforce
Manage user permissions and profiles
Use Studio inside Salesforce
Standard and Custom object mapping
Link JRNI staff to Salesforce users
Map customers, appointments and events
Set up the data sync
Integrating with Yext for JRNI Appointments
Release notes
V8.10 - V8.11 (March 2025)
V8.8 - V.8.9 (February 2025)
V8.6 - V8.7 (January 2025)
V8.30 -V8.40 (November 2024)
V8.50 (December 2024)
V8.20 (October 2024)
V8.00-V8.10 (September 2024)
V7.55-V7.57 (August 2024)
V7.54 - V7.55 (July 2024)
V7.52-V7.53 (June 2024)
V7.49-V.51(May 2024)
V.7.47-V.7.48 (April 2024)
V.7.46 - V7.47 (March 2024)
V.7.45 (February 2024)
V7.42 - V.7.44 (January 2024)
V7.41.0 (Dec 14 2023)
V7.40.0 (December 11 2023)
V7.39.0 (December 1 2023)
V7.38.0 (November 20 2023)
V7.37.0 (Nov 7 2023)
V7.36.0 (Oct 30 2023)
V7.35.0 (Oct 18 2023)
V7.34.0 (Oct 13 2023)
V7.33.0 (Sep 28 2023)
V7.32.0 (Sep 28 2023)
V7.31.0 (Sep 20 2023)
V7.30.0 (Sep 20 2023)
V7.29.0 (Sep 7 2023)
V7.28.0 (Aug 29 2023)
V7.27.0 (Aug 29 2023)
V7.26.0 (Aug 20 2023)
V7.25.0 (Aug 9 2023)
V7.24.0 (Aug 9 2023)
V7.23.0 (July 31 2023)
V7.22.0 (July 24 2023)
V7.21.0 (July 18 2023)
V7.20.0 (July 5 2023)
V7.19.0 (June 29 2023)
V7.18.0 (June 26 2023)
V7.17.0 (June 14 2023)
V7.1.0 (March 6 2023)
V7.2.0 (March 8 2023)
V7.0.0 (February 9 2023)
V7.16.0 (June 8 2023)
V7.15.0 (June 1 2023)
V7.14.0 (June 7 2022)
V7.11.0 (April 24 2023)
V7.10.0 (April 20 2023)
V7.9.0 (April 12 2023)
V7.8.0 (April 5 2023)
V7.7.0 (March 30 2023)
V7.6.0 (March 29 2023)
V7.5.1 (March 20 2023)
V7.5.0 (March 16 2023)
V7.4.0 (March 11 2023)
V7.3.0 (March 9 2023)
Table of Contents
- All Categories
- Using JRNI
- Analytics
- Creating and modifying a Dashboard
Creating and modifying a Dashboard
Create new dashboards, or modify existing ones, to reflect your reporting needs better. Any new dashboards added to shared folders, or updates made to shared dashboards, will also be visible to all users with access (including Analytics Essentials).
To edit an existing dashboard in isolation (without affecting the original), we recommend you copy the dashboard to a folder of your own first, and edit that version instead. Click the three-dot icon on a dashboard tile and select Copy.
Creating a new dashboard from a folder
- Go to your personal folder or company's shared folder.
- Click New in the top right corner.
- Click Dashboard. From here, a Create Dashboard window appears.
- Enter a name for your new dashboard.
- Click Create Dashboard.
Your new empty dashboard has now been created, ready for you to start adding content to. From here, you can click Edit Dashboard to begin adding Tiles for your reports.
Creating a new dashboard from an existing report
- Locate a report that you would like to add to a new dashboard.
- Click the gear/cog icon from the top right corner.
- Click Save to Dashboard.
A new window will appear, giving you the option to add to an existing dashboard from available folders, or to create a New Dashboard.
- Click on the folder where you would like your new dashboard to sit.
- Click New Dashboard on the bottom left corner.
- A new window will appear for you to name your new dashboard.
- Once named, click OK. You’ll return to the Add to a Dashboard window.
- Select the new dashboard you created and click Save to Dashboard.
Adding content to a dashboard
Adding content directly from within your dashboard
Once you have created your dashboard you can start adding Tiles to it, using Visualizations or Text. Click either of the Add Tile buttons to get started.
- Visualization: Visualization tiles can be added by creating a report (Look) and will only be added/visible on that specific dashboard. The new Visualization tile will not be saved separately as a report to be used elsewhere.
- Text: Text tiles can be added to a dashboard to help describe any visual tiles added.
To learn more about creating new visualizations, see our guide on Creating your own reports.
Adding existing content to your dashboard
You can also add existing content to your newly created dashboard. Follow the steps above “Create a new dashboard from an existing report.” On Step 4, select an existing dashboard from your folders. After that, skip to Step 9 and click Save to Dashboard.
Modifying a dashboard
There are several ways to modify a dashboard, including;
- (1) Add new tiles: add new tiles by creating new reports (Looks).
- (2) Create and add Filters: choose from the range of filters to narrow the dashboard’s results to the data you’re interested in. Learn more with our guide on creating your own filters.
- (3) Update dashboard Settings: update the time zone, choose when to run or refresh the dashboard.
- (4) Reposition tiles: drag and drop tiles to a different position on the dashboard.
- (5) Resize tiles: click the corner of the tile to change its size on the dashboard, giving greater or lesser prominence to elements on the dashboard.
Modifying dashboard tiles
You can also modify each individual tile displayed on the dashboard. Click the three dot icon from the top right corner of a tile, for the following edit options:
- Hide: hide the tile from displaying on the dashboard
- Add note: annotate the tile with useful context and information
- Duplicate tile: copy the exact tile to create and add another
- Delete: delete and remove the tile from the dashboard
Related articles
Still have questions?
If you have any further questions about creating and modifying dashboards, or accessing JRNI Analytics Plus, please contact JRNI Customer Support, who will be happy to help.