Calendar overview

Creating appointment bookings

Locating bookings and customers

Blocking out time on the calendar

Rescheduling and canceling bookings

Adding attendees to existing and upcoming bookings

Changing the staff member or resource on an upcoming booking

Creating pre and post appointment questions

Using Check In for appointments

Creating and managing bookings via Call Center

Parent and Child level overview

Locations overview

Resolving conflicting shift patterns

Creating staff members

Editing and removing staff members

Creating availability for multi-location staff

Creating and managing staff availability

Creating and editing Services

Test the connection

Tara Updated 2 years ago by Tara

Test the connection between JRNI and Exchange by triggering a test email from Studio.

Log into your JRNI account at the Parent level (e.g https://customer.jrni.com/studio#)
Go to Settings > Integrations > Exchange
Click Test email

Add an email address and click Test to validate if it’s mapped correctly to the Exchange user

Test	Explanation <
Exchange connection parameters are valid	Check if connection is valid
Permission to access calendar folder	Check if user has access to the folder
Permission to subscribe to streaming notifications	Check if user can subscribe to streaming notifications
Permission to un-subscribe to streaming notifications	Check if user can un-subscribe to streaming notifications
Create Calendar item	Check if a slot can be created in exchange
Find Calendar item	Check if a slot can be found in exchange
Update Calendar item	Check if a slot can be updated in exchange
Delete Calendar item	Check if a slot can be deleted in exchange