Table of Contents

Analytics overview

JRNI Analytics is the best way to get the most value out of your data. It doesn’t just show you the numbers, it gives you the tools you need to understand what your data means and how you can use it to create better experiences, improve customer loyalty, and increase customer conversions.

JRNI Analytics HQ Dashboard

With JRNI Analytics you can:

  • Focus on the right things with a library of preconfigured reports (Looks) and visualizations that tell you exactly what you need to know
  • Identify trends in your business by comparing data against time periods to find patterns that will guide your decisions
  • Improve customer experience by using key metrics to understand how you can make CX even better than it is already

Analytics Basic 

JRNI Analytics Basic gives you a snapshot of key metrics for your business. Explore real-time data through an overview dashboard, reports, visualizations, and access to predefined CSV extracts.  

  • Basic Dashboard: explore real-time visualizations of key business data
  • CSV reports: customize, view and download raw business data using predefined reports.

Analytics Essentials

JRNI Analytics Essentials provides extensive out-of-the-box dashboards and reports to help you get the most value out of your data. Analytics Essentials provides dashboards based on the users' allocated access to specific data within the company.

  • HQ Dashboard: track performance over time and compare your various regions/locations/branches.
  • Appointment Dashboard: understand the performance of appointments in a specific region/location.
  • Event Dashboard: understand the performance of events in a specific region/location.
  • Conversion Dashboard: track the conversion and revenue of appointments.

Analytics Plus

JRNI Analytics Plus provides extensive out-of-the-box dashboards and reports, as well as the power to create your own completely custom dashboards and reports.

Still have questions?

To learn more, check out our article Drilling down into your data

If you have any questions about accessing any of the Analytics offerings above, please contact JRNI Customer Support, who will be happy to help.

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Creating your own Reports

Google Analytics - New Customer Journeys

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