Categories can be shown in the customer journey to make it easier for customers to find the service they are looking for. They are configured in Studio on the categories page. Once enabled, the categories set up in Studio will appear in the customer journey. You can also add descriptions and images to accompany your category name.

Updated by Lorena

Creating and editing Services

Learn how to create new services, or edit existing ones within your JRNI account.


Configuring the reservation workflow

What is the reservation workflow? The reservation workflow is a feature that enables clients to set up reserved services requiring confirmation of customer attendance. Customers will be notified of t…

Ibrahim Lambat
Updated by Ibrahim Lambat

Creating service schedules

Creating schedules for individual services allows you to have more control over when services are bookable by your customers.