V.8.12 - V8.14 (July 2025)

JRNI Updated by JRNI

JRNI Release Notes V8.12-V.8.14 July 2025

Platform

🔐 Strengthened platform security and authentication for a safer, more reliable experience across JRNI

Queuing

We’ve enhanced the Concierge experience to make managing queues smoother and more reliable!

Ticket numbers now appear alongside guest names for easier identification, and key actions like leaving the queue are clearer to avoid confusion. Staff status updates are more accurate, guests are automatically redirected from confirmation pages, and overall performance has been improved to make queuing faster and more responsive. Queue-only mode has also been simplified to remove unnecessary steps and streamline operations for both staff and guests

Customer Journeys

💥 Google Meet integration is here! You can now join meetings directly from Studio, making it faster and easier than ever to connect with your team and customers without leaving the platform

🖥️ Accessibility upgrades: Our booking journeys for appointments and events are now fully aligned with WCAG 2.1 guidelines, ensuring a smoother, more inclusive experience for everyone

🌐 Multi-language support for reCAPTCHA: We’ve expanded reCAPTCHA support to multiple languages, making security checks easier and more accessible for all your customers

Studio

  • Better notifications: Stay on top of every appointment—additional attendees now automatically receive all relevant email updates, keeping your team and guests informed without any extra effort
  • Google Meet integration: Join meetings directly from Studio for a faster, smoother experience that helps you connect with your team and customers seamlessly
  • Studio improvements: Small but helpful updates make scheduling and importing easier, including more accurate time selection on the calendar, smoother handling of long file names, and fixes when converting multi-day events into single-day events

Events

👀 Introducing the new Events Bulk Importer! Easily create, update, and manage large numbers of events in one go, saving you time and effort. With improved filters, related-services fields, and smarter validations, you can ensure your event data is accurate and consistent. Exports are streamlined, long event-group names are fully supported, and the updated interface makes managing events faster, clearer, and more intuitive

How did we do?

V8.15-V.8.16 (August 2025)

V.8.11 (June 2025)

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